Answers May Vary

There are two types of people in the world (okay... I realize there are way more than two types of people, but please give me a little latitude so I can write my article). And as I present the extreme versions of each perspective, ask yourself where you fit along the sliding scale of personality and profiles. But, before I elaborate on my main point, let me explain a little about where the idea for this article originated. I know, you're riveted to your chair right now, so... You're welcome!

A few weeks ago I was attending a conference and the keynote speaker asked everyone to respond to a series of questions. As I thought about my replies, the speaker transposed the questions upon the giant screen at the front of the room. In the space provided for the answers, three little words were typed on each blank line. Three little words which prompted me to begin thinking about numerous things not even remotely related to the topic at hand. Three little words that excite some people and frustrate others. Three little words that read:

Answers may vary.

Let me start with the person who detests and dreads this trite little treatise. The idea of multiple answers is not comforting because there can never be a concrete resolution. Varying answers are not positive things because how can more than one correct solution exist if, by definition, the correct answer excludes all other possibilities? I mean, c'mon... If the goal is to resolve a problem, we cannot have a thousand different scenarios all leading to closure and ultimate productivity. This phrase becomes a warning because it deconstructs stability and absolution.

Now, the other type of person enjoys this conclusion because they see it as freeing and fluid. Since problems are normally composed of numerous factors and components, it makes sense that the answer(s) should also be malleable and relative. Varying answers imply multiple facets and levels of correction, which entails examining and applying different solutions to the same problems in some instances. I mean, c'mon... How can the same shoe fit every limp? If the goal is to resolve problems, we must have the freedom to explore more than one fixed solution. This phrase becomes a template to a larger schematic.

So, which person is correct? Both. We need both because balance is essential in problem solving relating to homelessness. Over the years, we have faced all manner of obstacles and problems at Samaritan House and we have come to appreciate each perspective. There are certain times when only one solution is plausible and beneficial to whatever problem has presented itself. Other moments require an ability to evaluate the best possible outcome out of multiple opportunities.

Because we deal with people experiencing some of the most challenging issues they have ever dealt with in their entire lives, we are not afforded the luxury of having a simple manual that addresses every problem. We often have to make decisions based on people and not just predicaments. Our mission statement says we do our best to provide dignity and not just services for our residents. We keep this at the center of every decision and are honored to be able to play a part in addressing the needs of the homeless in Kalispell.

Whatever that might look like.