This year has brought a new transition in Case Management at Samaritan House. Our Case Managers, Maya Negron & Nancy Lisk, have given the shelter program a success-oriented update and we are seeing the hard work of our staff and our clients pay off. Nancy and Maya both come from social work backgrounds and have given this community many years of their time and service.
Our program has been enhanced to assist our residents in pursuing goals of self-sustainability while providing connection in accessing resources. Case management services are striving to meet with each resident weekly and sometimes more if requested. During these meetings case management connects & refers our clients to local resources. Maya & Nancy use this time to give affirmation & celebrate recognition to our clients when they’re striving to rise above their circumstances. The shelter is working hard to provide a safe space where residents can decompress and share experiences. This program helps residents have a stronger support system and rapport with Case Managers, creating hope and confidence in their own journeys.
One important aspect of case management that has shifted is the focus on autonomy. Nancy states “My favorites moments are when clients learn to self-advocate.” Samaritan House is seeing a trend in our shelter resident’s ability to be more financially stable in a shorter time period. Our case managers are using assessments and working with clients to develop employment and housing plans and then using these to hold clients accountable in tracking their success.
Case Management is essential for our homeless community to move forward and overcome homelessness. Without adequate access to resources and services they are left in the same debilitating cycle. Samaritan House is working hard to evolve and change to the needs that our clients are seeking.